At PhytoSphere8, we want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, we’re here to help. Please read our Refund and Returns Policy carefully to understand your rights and how to return or exchange products.

1. Returns Eligibility

You may return most unused, unopened, and original condition products within 30 days of receiving your order for a full refund or exchange.
Products must be returned with all original packaging, labels, and accessories.

Please note:

• For hygiene and safety reasons, some products (such as beauty, hygiene, and supplements) cannot be returned once opened.
• Perishable items or those with a limited shelf life may also be ineligible for returns.

2. How to Initiate a Return

To start a return:

1. Contact our customer service team at support@phytosphere8.com within 30 days of receiving your order.
2. Provide your order number and reason for the return.
3. Our team will guide you through the return process.

3. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a PhytoSphere8 error (e.g., wrong or defective product).
• We recommend using a trackable shipping method to ensure your return reaches us safely.

4. Refunds

• Once we receive and inspect your returned items, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7-10 business days to your original payment method.
• Shipping and handling fees are non-refundable, except when the return is due to our error.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 7 days of delivery at support@phytosphere8.com with photos of the issue. We will arrange a replacement or refund at no extra cost to you.

6. Non-Returnable Items

The following items are non-returnable:

• Opened supplements, beauty, and hygiene products
• Perishable goods (food supplements with expiration dates)
• Clearance or final sale items (unless defective)

7. Contact Us

If you have questions or need assistance with a return, please contact us:
Email: support@phytosphere8.com